DESCRIPTION
Effective communication can benefit every aspect of our life, whether in the workplace, on the domestic front or in our social life. We are naturally social, we have a basic need to interact and be accepted by others, so why do we sometimes miss the mark on these interactions?
OBJECTIVES
- Understand why we communicate the way we do and why our communication can sometimes be ineffective.
- Apply the principles of communication so you can monitor your communication techniques through interactions and start to refine them.
